How much does it cost to fix Crosstrek Starlink Infotainment Random Reboot?
Owners typically pay $0–$950 at an independent Subaru shop, parts and labor included. Compare full itemized quotes in the Subaru repair-cost database.
MinorAffects 2018-2022
Crosstrek Starlink Infotainment Random Reboot
Touchscreen reboots mid-drive, loses CarPlay/Android Auto pairing.
Reviewed by SubaruReview Editorial Team · Last reviewed 2026-05-15 · Editorial standards
Repair cost
$0–$950
DIY difficulty
2 / 5
Severity
Minor
Annoying or cosmetic — schedule when convenient
Affected
2018-2022
Starlink head unit, Software
How this problem ranks against the other documented Crosstrek failures — cost, severity, and DIY difficulty at a glance.
| Problem | Years | Severity | Repair cost | DIY |
|---|---|---|---|---|
| Crosstrek Starlink Infotainment Random Reboot (this page) | 2018-2022 | Minor | $0–$950 | 2/5 |
| Battery Drain / Parasitic Draw | 2015-2024 | Major | $400–$1,200 | 2/5 |
This is one of several documented Crosstrek problems we track, and it fits inside the broader Reliability & Common Problems guide. If you're weighing repair against replacement, cross-check the Subaru repair-cost database and any open NHTSA recalls on your VIN before booking a shop.
What goes wrong
Touchscreen reboots mid-drive, loses CarPlay/Android Auto pairing.
Symptoms to watch for
- Black screen
- CarPlay disconnects
- Map app freezes
Root cause
Firmware bug in Harman head unit; memory leak.
Buy time with these
- • Apply latest software update at dealer (free)
Permanent fix
- TSB 15-261-19R reflash; replacement head unit if reflash fails.
FAQ
What causes crosstrek starlink infotainment random reboot?
Firmware bug in Harman head unit; memory leak.
How much does it cost to fix?
National average $0–$950.
Is this a DIY repair?
Difficulty 2/5. TSB 15-261-19R reflash; replacement head unit if reflash fails.
What are the symptoms?
Black screen; CarPlay disconnects; Map app freezes
Sources
- • NHTSA
- • Subaru Owner Forums
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What other Crosstrek problems should I watch for?
The same generation also sees Battery Drain / Parasitic Draw. Both are documented with symptoms, cost, and a permanent-fix walkthrough — see the full list in the Crosstrek hub.
Can I fix this as a DIY repair?
We rate it 2/5 on our DIY scale. Confident wrenchers can tackle it in a weekend using the permanent-fix steps above. Cross-reference the reliability & common problems hub for related jobs worth bundling while you're in there.
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