Repair cost
$0–$950
DIY difficulty
2 / 5
Severity
Minor
Annoying or cosmetic — schedule when convenient
Affected
2018-2022
Starlink head unit, Software
What goes wrong
Touchscreen reboots mid-drive, loses CarPlay/Android Auto pairing.
Symptoms to watch for
- Black screen
- CarPlay disconnects
- Map app freezes
Root cause
Firmware bug in Harman head unit; memory leak.
In-article ad
Buy time with these
- • Apply latest software update at dealer (free)
Permanent fix
- TSB 15-261-19R reflash; replacement head unit if reflash fails.
FAQ
What causes crosstrek starlink infotainment random reboot?
Firmware bug in Harman head unit; memory leak.
How much does it cost to fix?
National average $0–$950.
Is this a DIY repair?
Difficulty 2/5. TSB 15-261-19R reflash; replacement head unit if reflash fails.
What are the symptoms?
Black screen; CarPlay disconnects; Map app freezes
Sources
- • NHTSA
- • Subaru Owner Forums