Problems/Crosstrek/Subaru Crosstrek Rear Hatch Strut Pressure Loss
    MinorAffects 2013-2022

    Subaru Crosstrek Rear Hatch Strut Pressure Loss

    The rear liftgate struts on 2013-2022 Subaru Crosstreks frequently lose pressure, causing the heavy hatch to drop unexpectedly or fail to stay open.

    Last updated: 2026-05-15

    Repair cost
    $80–$550
    DIY replacement with aftermarket parts is ~$80. Dealership replacement with OEM parts is ~$350-$550 depending on if the vehicle has a manual or power liftgate.
    DIY difficulty
    1 / 5
    Severity
    Minor
    Annoying or cosmetic — schedule when convenient
    Affected
    2013-2022
    Rear Liftgate Struts (Damper Stays), Rear Hatch Mounting Points, Automatic Power Rear Gate (PRG) Motor (if equipped)

    What goes wrong

    The gas-charged dampers (struts) that support the rear gate weight lose their internal nitrogen charge or seal integrity. This results in the hatch falling under its own weight, which can cause head injuries to users or damage to cargo. On models with the Power Rear Gate, the motor may strain and beep or reverse direction because it senses too much resistance from the failing struts.

    Symptoms to watch for

    • Hatch feels significantly heavier to lift than usual.
    • The liftgate slowly creeps down after being fully opened.
    • Visible oily residue (hydraulic fluid) on the strut piston.
    • Squeaking or groaning noises when opening the trunk.
    • Hatch fails to stay open specifically in temperatures below 40°F (4°C).

    Root cause

    Premature seal failure in the gas-charged cylinders, often exacerbated by cold weather or internal fluid leakage, leading to a loss of internal pressure.

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    Buy time with these

    • Avoid leaving the hatch open for extended periods in freezing temperatures.
    • Clean the strut pistons regularly with a dry microfibre cloth to remove salt/road grit.
    • Wipe a light film of silicone lubricant on the seals periodically.

    Permanent fix

    1. Replacement of both gas-charged cylinders with updated OEM part numbers or heavy-duty aftermarket equivalents.

    Related recalls / TSBs

    TSB 12-302-21 (Revised Strut Internals)

    FAQ

    What causes subaru crosstrek rear hatch strut pressure loss?

    Premature seal failure in the gas-charged cylinders, often exacerbated by cold weather or internal fluid leakage, leading to a loss of internal pressure.

    How much does it cost to fix?

    National average $80–$550. DIY replacement with aftermarket parts is ~$80. Dealership replacement with OEM parts is ~$350-$550 depending on if the vehicle has a manual or power liftgate.

    Is this a DIY repair?

    Difficulty 1/5. Replacement of both gas-charged cylinders with updated OEM part numbers or heavy-duty aftermarket equivalents.

    What are the symptoms?

    Hatch feels significantly heavier to lift than usual.; The liftgate slowly creeps down after being fully opened.; Visible oily residue (hydraulic fluid) on the strut piston.; Squeaking or groaning noises when opening the trunk.; Hatch fails to stay open specifically in temperatures below 40°F (4°C).

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