The rear liftgate struts on 2013-2022 Subaru Crosstreks frequently lose pressure, causing the heavy hatch to drop unexpectedly or fail to stay open.
Reviewed by SubaruReview Editorial Team · Last reviewed 2026-05-15 · Editorial standards
This is one of several documented Crosstrek problems we track, and it fits inside the broader Reliability & Common Problems guide. If you're weighing repair against replacement, cross-check the Subaru repair-cost database and any open NHTSA recalls on your VIN before booking a shop.
The gas-charged dampers (struts) that support the rear gate weight lose their internal nitrogen charge or seal integrity. This results in the hatch falling under its own weight, which can cause head injuries to users or damage to cargo. On models with the Power Rear Gate, the motor may strain and beep or reverse direction because it senses too much resistance from the failing struts.
Premature seal failure in the gas-charged cylinders, often exacerbated by cold weather or internal fluid leakage, leading to a loss of internal pressure.
Premature seal failure in the gas-charged cylinders, often exacerbated by cold weather or internal fluid leakage, leading to a loss of internal pressure.
National average $80–$550. DIY replacement with aftermarket parts is ~$80. Dealership replacement with OEM parts is ~$350-$550 depending on if the vehicle has a manual or power liftgate.
Difficulty 1/5. Replacement of both gas-charged cylinders with updated OEM part numbers or heavy-duty aftermarket equivalents.
Hatch feels significantly heavier to lift than usual.; The liftgate slowly creeps down after being fully opened.; Visible oily residue (hydraulic fluid) on the strut piston.; Squeaking or groaning noises when opening the trunk.; Hatch fails to stay open specifically in temperatures below 40°F (4°C).
Owners typically pay $80–$550 at an independent Subaru shop, parts and labor included. Our Subaru Front & Rear Differential Fluid Change Cost guide breaks the job down by parts, labor hours, and where the money actually goes.
We rate it 1/5 on our DIY scale. Confident wrenchers can tackle it in a weekend using the permanent-fix steps above. Cross-reference the reliability & common problems hub for related jobs worth bundling while you're in there.
Dig into the Problems Database to plan your next maintenance sprint, or browse every model hub for buyer's guides, generation breakdowns, and known-issue lists.