MinorAffects 2020-2024

    Outback 11.6" Screen Black-Out

    Center screen reboots or stays black on cold start.

    Reviewed by SubaruReview Editorial Team · Last reviewed 2026-05-15 · Editorial standards

    Repair cost
    $0–$1,500
    DIY difficulty
    1 / 5
    Severity
    Minor
    Annoying or cosmetic — schedule when convenient
    Affected
    2020-2024
    Starlink head unit

    This is one of several documented Outback problems we track, and it fits inside the broader Reliability & Common Problems guide. If you're weighing repair against replacement, cross-check the Subaru repair-cost database and any open NHTSA recalls on your VIN before booking a shop.

    What goes wrong

    Center screen reboots or stays black on cold start.

    Symptoms to watch for

    • Reboot loop
    • No CarPlay
    • HVAC controls disabled

    Root cause

    Software memory leak on infotainment SoC.

    Buy time with these

    • Soft reset (mute + Home 10s)

    Permanent fix

    1. Software update via dealer; replacement unit if persistent.

    FAQ

    What causes outback 11.6" screen black-out?

    Software memory leak on infotainment SoC.

    How much does it cost to fix?

    National average $0–$1,500.

    Is this a DIY repair?

    Difficulty 1/5. Software update via dealer; replacement unit if persistent.

    What are the symptoms?

    Reboot loop; No CarPlay; HVAC controls disabled

    Sources

    • NHTSA
    • Subaru Owner Forums
    People also ask

    How much does it cost to fix Outback 11.6" Screen Black-Out?

    Owners typically pay $0–$1,500 at an independent Subaru shop, parts and labor included. Compare full itemized quotes in the Subaru repair-cost database.

    Can I fix this as a DIY repair?

    We rate it 1/5 on our DIY scale. Confident wrenchers can tackle it in a weekend using the permanent-fix steps above. Cross-reference the reliability & common problems hub for related jobs worth bundling while you're in there.

    Ready to buy or refresh your current build?

    Dig into the Problems Database to plan your next maintenance sprint, or browse every model hub for buyer's guides, generation breakdowns, and known-issue lists.