How do I check if my Subaru is included in recall 20V766000?
Enter your 17-digit VIN at nhtsa.gov/recalls — the check is instant and free. If you're shopping a used Outback from 2020, run it through the full Subaru recall database before you sign.
critical0 units
2020 Outback – Display Function
NHTSA 20V766000 • Subaru WRH-20
Reviewed by SubaruReview Editorial Team · Last reviewed 2020-12-10 · Editorial standards
Filed under our full Subaru recall database and cross-referenced with the reliability & common problems hub. Owners often confuse a recall with a TSB — recalls are free at any Subaru dealer, TSBs are not.
Defect
Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence
The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.
Remedy
Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.
Look up your VIN at NHTSA →FAQ
Is recall 20V766000 free to fix?
Yes — Subaru pays for the repair at any authorized dealer. Bring your VIN.
Which Subaru models are affected?
Outback from model years 2020. 0 units in total.
What is the safety risk?
The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.
How do I check if my Subaru is part of this recall?
Enter your 17-digit VIN at nhtsa.gov/recalls — results are instant and free.
Sources
Defect, consequence, remedy, and affected-unit counts on this page derive from the NHTSA campaign filing below. Look up your VIN at nhtsa.gov/recalls for the definitive per-vehicle status.
- • NHTSA Recall Campaign 20V766000 (Subaru WRH-20) — National Highway Traffic Safety Administration (2020-12-10)Tier 1 · NHTSA
People also ask
Related Subaru Questions
Do I have to pay for this recall repair?
No. Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20. That's true at any authorized Subaru dealer regardless of mileage — see the reliability & common problems hub for how recalls differ from TSBs.
What happens if I ignore an open Subaru recall?
The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash. That can also affect resale value, insurance claims, and any future warranty dispute. Our reliability hub covers how open recalls factor into used-Subaru buying decisions.
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